92prk Terms & Conditions

In these Terms, the following definitions apply unless the context otherwise requires:

• "92prk" / "Platform" means the online gaming platform operated at 92prk.app, including all games, services, payment systems, and associated features.
• "Account" means a registered member account held by a Player on the 92prk Platform.
• "Balance" means the total of real-money funds held in a Player's 92prk wallet at any given time, denominated in PKR.
• "Bonus Funds" means any promotional credit, free bet, free spin, or incentive credit issued by 92prk to a Player's Account, which is distinct from real-money funds and subject to separate wagering conditions.
• "Game" means any casino game, sports betting market, slot machine, live dealer game, dice game, or other wagering product available on the 92prk Platform.
• "Player" / "you" means any natural person who has registered an Account on the 92prk Platform or who accesses the Platform in any capacity.
• "PKR" means Pakistani Rupee, the official currency of Pakistan, being the sole account currency on 92prk.
• "Wagering Requirement" means the number of times a Bonus amount must be wagered before associated winnings can be withdrawn from a Player's Account.

2.1 By registering an Account on 92prk, depositing funds, participating in any Game, or otherwise accessing any part of the Platform, you unconditionally accept and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

2.2 These Terms represent the entire agreement between you and 92prk in relation to your use of the Platform and supersede all prior representations, agreements, and understandings between the parties relating to the same subject matter.

2.3 92prk reserves the right to amend, update, or replace these Terms at any time. Continued use of the Platform following the publication of updated Terms constitutes your acceptance of those changes. We recommend reviewing these Terms periodically. Where changes are material, 92prk will endeavour to notify registered Players via the contact information held on their Account.

3.1 Age Requirement. You must be at least 21 years of age to register an Account on 92prk and to access or participate in any Game offered on the Platform. By registering, you represent and warrant that you are 21 years of age or older. 92prk strictly prohibits underage gambling and will terminate any Account found to have been registered by or on behalf of a person under 21 years of age, along with the forfeiture of any balance held therein.

3.2 One Account Per Player. Each individual natural person is permitted to hold only one registered Account on 92prk. Registration of multiple Accounts by the same individual — whether using different names, mobile numbers, payment methods, or device identifiers — constitutes a material breach of these Terms and will result in the suspension of all associated Accounts and the forfeiture of any balances held therein.

3.3 Accurate Information. You agree to provide accurate, current, and complete information during the registration process, including your legal name, Pakistani mobile number, and any other information requested. You further agree to promptly update your Account information in the event of any change. 92prk reserves the right to verify the accuracy of Account information at any time.

3.4 Identity Verification (KYC). 92prk operates a progressive Know Your Customer (KYC) process in accordance with applicable anti-money laundering standards. You agree to provide supporting documentation to verify your identity, address, and payment method ownership when requested. Failure to complete KYC verification within the timeframe specified by 92prk may result in the suspension of withdrawal capabilities or Account closure.

• Acceptable identity documents include: National Identity Card (CNIC), Passport, or other government-issued photo identification.
• Proof of address may be required for accounts exceeding certain transaction thresholds as determined by 92prk from time to time.
• Payment method verification may require confirmation that the JazzCash, EasyPaisa, or bank account used belongs to the registered Account holder.

4.1 Account Security. You are solely responsible for maintaining the confidentiality and security of your Account login credentials, including your registered mobile number and password. 92prk will not be liable for any loss or damage arising from your failure to maintain the security of your Account credentials.

4.2 Unauthorised Access. You must notify 92prk support immediately upon becoming aware of any unauthorised access to or use of your Account. 92prk reserves the right to suspend an Account pending investigation where unauthorised access is suspected.

4.3 Account Activity. You are responsible for all activity conducted through your Account, whether or not such activity was authorised by you, subject only to our obligations under applicable law.

5.1 92prk accepts deposits from Players through the following approved payment channels available to Pakistani users: JazzCash, EasyPaisa, HBL (Habib Bank Limited), UBL (United Bank Limited), and Meezan Bank. Additional payment methods may be added or removed by 92prk from time to time without prior notice.

5.2 All deposits must originate from a payment account that is registered in the name of the 92prk Account holder. Deposits from third-party accounts — including accounts held by family members — are strictly prohibited and may be reversed at 92prk's sole discretion, with associated winnings voided.

5.3 92prk does not charge deposit processing fees. However, your mobile wallet provider or bank may apply their own transaction fees, for which 92prk accepts no responsibility.

5.4 Minimum and maximum deposit limits apply and are displayed at the point of transaction within the 92prk platform. 92prk reserves the right to adjust these limits at any time without prior notice.

6.1 Players may request withdrawals of their real-money Account balance at any time, subject to the conditions set out in this clause and to the completion of applicable KYC verification requirements.

6.2 Withdrawals will be processed to the same payment method used for the most recent qualifying deposit, or to a payment method held in the name of the registered Account holder. 92prk reserves the right to request additional verification before processing withdrawals above threshold amounts.

6.3 Standard withdrawal processing times are as follows:

• JazzCash and EasyPaisa: 5 to 30 minutes from approval, subject to wallet provider processing times.
• HBL, UBL, and Meezan Bank: typically within 2 to 4 banking hours during standard business hours.
• Withdrawals submitted outside of standard banking hours may be processed the next business day for bank transfers.

6.4 92prk reserves the right to delay the processing of a withdrawal pending identity verification, anti-money laundering checks, or internal security reviews. 92prk will inform the Player if such a delay applies and, where possible, provide an estimated timeline for resolution.

6.5 Bonus Funds credited to an Account cannot be withdrawn directly. Only winnings generated from wagers placed with Bonus Funds — after applicable Wagering Requirements have been met — are eligible for withdrawal as real-money funds.

7.1 92prk may from time to time offer bonuses, free bets, free spins, reload promotions, and other promotional incentives to Players. All such offers are subject to specific terms and conditions, including Wagering Requirements, time limits, eligible game restrictions, and maximum withdrawal limits applicable to winnings derived from Bonus Funds.

7.2 Players must read and understand the specific terms of each bonus offer before accepting. Acceptance of a bonus constitutes agreement to the specific terms of that offer.

7.3 General Bonus Rules:

• Bonuses are available for use by one Account per household, per device, and per IP address, unless otherwise stated.
• Wagering Requirements must be completed within the validity period stated in the specific bonus terms. Uncompleted Wagering Requirements at the expiry of the validity period will result in the forfeiture of remaining Bonus Funds and any associated winnings.
• 92prk reserves the right to withdraw, modify, or cancel any promotional offer at any time, with or without prior notice, where abuse or exploitation of the offer is suspected.
• In cases of suspected bonus abuse — including but not limited to coordinated group exploitation, arbitrage strategies, or the use of multiple accounts — 92prk reserves the right to void winnings and close associated Accounts.

8.1 Each Game available on the 92prk Platform operates according to its individual Game Rules, which are displayed within the Game interface. Players are responsible for familiarising themselves with the applicable Game Rules before placing wagers. In the event of any inconsistency between Game Rules and these Terms, the specific Game Rules shall take precedence in relation to that specific Game.

8.2 RNG Certification. All Random Number Generator (RNG) games available on 92prk are provided by certified third-party game studios and are subject to regular independent testing to verify statistical fairness, accurate payout percentages, and compliance with applicable regulatory standards. Return-to-Player (RTP) percentages for individual games are available within the respective Game interfaces.

8.3 Live Dealer Games. Live dealer games on 92prk — including Teen Patti, Andar Bahar, Roulette, Blackjack, and Dragon Tiger — are broadcast in real time from certified studio facilities using physical cards and equipment. All live dealer game sessions are recorded, and session records may be reviewed by 92prk in the event of a dispute.

8.4 In the unlikely event of a technical malfunction or communication error affecting Game outcomes, 92prk reserves the right to void affected bets and return stakes to Players' Accounts. Winnings arising from a technical error are not valid and will not be paid.

9.1 The following conduct is strictly prohibited on the 92prk Platform and may result in immediate Account suspension, forfeiture of balances, and reporting to relevant authorities where applicable:

• Registering more than one Account, whether in your own name or using the identity of another person.
• Using another person's Account, identity documents, or payment methods without their written consent.
• Engaging in any form of collusion, match-fixing, or coordinated play designed to exploit the Platform or other Players.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with Games, bet placement systems, or Account functions.
• Exploiting errors, glitches, or technical faults in Games or Platform systems for financial gain. Any winnings obtained through exploitation of system errors will be void and forfeited.
• Engaging in money laundering, fraud, or any activity that violates applicable anti-money laundering or counter-terrorism financing laws.
• Providing false, incomplete, or misleading information during registration or KYC verification.
• Harassing, abusing, or threatening 92prk staff or other Platform users via any communication channel.

10.1 All content on the 92prk Platform — including but not limited to software, game interfaces, graphics, text, logos, trademarks, audio, and video — is the proprietary intellectual property of 92prk or its licensors and is protected by applicable intellectual property laws.

10.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal entertainment purposes in accordance with these Terms. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any Platform content.

10.3 The 92prk name, logo, and all related marks are trademarks of 92prk. You must not use any 92prk trademark in any manner that could mislead others or damage the reputation of 92prk.

11.1 92prk is committed to promoting responsible gaming and providing tools that help Players maintain control over their gambling activity. All registered Players have access to the following responsible gaming features within their Account settings:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their Account.
• Loss Limits: Players may set limits on the maximum amount they can lose within a defined period.
• Session Time Reminders: Players may configure alerts to notify them of the duration of their active gaming session.
• Cooling-Off Period: Players may request a temporary suspension of their Account for a defined period ranging from 24 hours to 6 weeks.
• Self-Exclusion: Players who wish to permanently close their Account may initiate a self-exclusion request. Self-exclusion requests are processed within 24 hours and result in the permanent closure of the Account and a bar from re-registration for a minimum of 12 months.

11.2 92prk does not extend credit to Players and does not solicit lapsed Players who have set self-exclusion periods. Players under self-exclusion will be removed from all marketing communications immediately upon processing of their request.

12.1 To the maximum extent permitted by applicable law, 92prk shall not be liable to you for any indirect, incidental, special, consequential, or punitive loss or damage arising from your use of, or inability to use, the Platform, including without limitation loss of profits, loss of data, or loss of goodwill.

12.2 92prk's total aggregate liability to you for any direct loss or damage arising out of or in connection with these Terms — regardless of the cause of action — shall not exceed the total real-money deposits made by you to your 92prk Account in the 90-day period immediately preceding the event giving rise to the claim.

12.3 92prk shall not be liable for any loss or damage caused by technical failures, service interruptions, cyberattacks, or force majeure events outside of 92prk's reasonable control, provided that 92prk takes reasonable steps to restore service as quickly as practicable following any such event.

13.1 92prk reserves the right to suspend, restrict, or terminate any Player Account at any time, with or without prior notice, where 92prk reasonably believes that:

• The Player has breached any provision of these Terms.
• The Player has engaged in fraudulent, deceptive, or illegal activity in connection with the Platform.
• The Account has been used in a manner that poses a financial, legal, or reputational risk to 92prk.
• Regulatory or compliance obligations require 92prk to restrict or cease the Player's access to the Platform.

13.2 In the event of Account termination for breach of these Terms, 92prk reserves the right to forfeit any Bonus Funds and winnings derived from Bonus Funds held in the Account at the time of termination. Real-money balances (excluding any amounts disputed by 92prk on grounds of fraud or money laundering) will be returned to the Player following completion of any applicable investigation.

13.3 Players who wish to voluntarily close their Account may do so by contacting 92prk support. Any real-money balance will be returned to the Player's registered payment method following identity verification and standard withdrawal processing.

14.1 If you have a complaint or dispute regarding your Account, a Game outcome, a transaction, or any other aspect of 92prk's service, you should contact 92prk support in the first instance. 92prk will acknowledge receipt of a formal complaint within 48 hours and endeavour to provide a substantive response within 7 business days.

14.2 Where a dispute relates to a Game outcome, 92prk will review all available technical records and, where applicable, live game recordings. 92prk's determination following such review shall be final in the absence of clear evidence of system error.

14.3 Where a dispute cannot be resolved through internal complaint procedures, the matter may be escalated to the independent dispute resolution body designated under 92prk's gaming licence. Details of the applicable escalation procedure will be provided to the Player at the conclusion of 92prk's internal review.

15.1 92prk reserves the right to amend, supplement, or replace these Terms at any time. The revised Terms will be published on the 92prk Platform with an updated "Last Updated" date. For material changes, 92prk will endeavour to notify registered Players by means of a notification within the Platform or to the contact information held on the Player's Account.

15.2 Your continued use of the Platform following the publication of updated Terms constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and withdraw your remaining real-money balance in accordance with the withdrawal procedures set out in Clause 6.

16.1 These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which 92prk holds its gaming licence. Any dispute arising out of or in connection with these Terms — including any question regarding their existence, validity, or termination — shall be subject to the jurisdiction of the competent courts or regulatory bodies of the applicable licensing jurisdiction, subject to the dispute resolution procedures set out in Clause 14.

16.2 Nothing in these Terms shall be interpreted as an assertion by 92prk that its services are lawful in any particular jurisdiction. Players are solely responsible for determining whether online gaming is permitted in their jurisdiction before using the Platform.

17.1 For questions, complaints, or any matter relating to these Terms or your 92prk Account, please contact 92prk support through the platform's internal support channel or via the following contact details:

17.2 92prk's registered business address and licensing authority details are available upon written request to [email protected]. 92prk will respond to such requests within 5 business days.